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Webinar: Psychology Of Business Communication

March 14, 2023 @ 11:00 am - 12:00 pm

Start Date: March 14, 2023
End Date: March 14, 2023
Times: 11:00 AM to 12:00 PM
County/Sponsor: Maryland SBDC
Location: Online
Cost: Free of Charge-Registration Required
Contact Information: Diane McFarland

No two people are alike however, in our businesses, we may fall into the habit of auto piloting the marketing for our products and services, not considering individual differences. When it comes to business marketing, have you considered “customizing” your messages to reach your various client profiles? The best marketing modifies the script to fit their audience based off their identifiable personality traits.

In this webinar, you will gain an understanding of the four client profiles you will encounter to provide them a customized buying and customer service experience. Through interactive exercises and guided processes, you and your team will be equipped to reap results from this new approach to marketing and the client experience.

Presenter, Tyrus Shivers, Business Consultant
Fractional Integrator/COO
TKS Management Group LLC


Register Here


March 14, 2023
11:00 am - 12:00 pm


Maryland Small Business Development Center

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