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Webinar: Planning For The Holiday Season – The Ideal Customer Experience

October 20 @ 1:00 pm - 2:15 pm

Join this webinar to learn how to deal with the entire experience for this critical upcoming holiday season! You and your customer are facing a different shopping experience in today’s world since COVID-19. Get tips to ensure your customer has a positive experience with your business from first hearing about you to making a purchase and beyond. Learn what the customer experience means and why it’s so critical to business success!

A log-on link will be sent to registrants the day/evening prior to the event.


October 20
1:00 pm - 2:15 pm


Maryland Small Business Development Center



Upcoming Events

  1. MCSBA Holiday Open House

    December 8 @ 5:30 pm